Preserve denominators and select what the recipient needs

Bezugsgruppen bewahren und Informationen gewichten

Explain reservation instructions and survey results without confusing respondents, users and all visitors.

A percentage is meaningful only with its reference group. Here 54 out of 72 responding online users rated the service easy; 18 supplied no rating. This is not the same as 54 out of all 800 visitors, and missing ratings are not negative ratings. A reception explanation should foreground the booking alternatives and collection deadline. An internal evaluation must also identify the voluntary sample. Different selections serve different purposes, but every retained statement must stay true.

Von diesen Personen machten 18 keine Angabe.

Of these people, 18 gave no rating.

Die Bezugsgruppe muss ausdrücklich genannt werden.

The reference group must be stated explicitly.

Die Rückmeldung ist nicht repräsentativ für alle Gäste.

The feedback is not representative of all guests.

Sowohl online als auch telefonisch kann reserviert werden.

Reservations can be made both online and by phone.

Die Reservierung gilt bis zehn Minuten vor Beginn.

The reservation remains valid until ten minutes before the start.

Für den Empfang steht der praktische Ablauf im Vordergrund.

For reception, the practical procedure is the priority.

A percentage is meaningful only with its reference group. Here 54 out of 72 responding online users rated the service easy; 18 supplied no rating. This is not the same as 54 out of all 800 visitors, and missing ratings are not negative ratings. A reception explanation should foreground the booking alternatives and collection deadline. An internal evaluation must also identify the voluntary sample. Different selections serve different purposes, but every retained statement must stay true.

Explain reservation instructions and survey results without confusing respondents, users and all visitors.

Do not replace no response with dissatisfied. Do not call a voluntary sample representative without evidence. A phone reservation is an alternative to online booking, not a waiver of the collection deadline.

Von diesen refers back to the immediately named group: here the 72 responding online users. Drei Viertel der … uses a genitive group. Keine Angabe distinguishes missing information from Ablehnung. Sowohl … als auch connects two available routes without claiming they are identical in every respect.

Write two German texts: a 70–90-word reception explanation and a 130–160-word internal interpretation of the feedback. Use only the source information. Explain why the texts select different details and identify the denominator of every percentage used.

Open the app